An AC emergency is any problem that risks safety, causes active damage, or leaves you without cooling during dangerous heat. In the Roanoke area, call right away if you notice a burning smell or smoke; sparking or a breaker that keeps tripping; a refrigerant leak (hissing, ice, or no cooling); water leaking near electrical parts; or no cooling for vulnerable occupants (infants, elderly, medical needs).
Quick checks:
- Turn off the system at the thermostat and breaker if you smell burning or see sparks.
- Place a pan/towel under active leaks and avoid electrical areas.
Updated: 2025-12-24
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